1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of RocketPlay Casino ("the Platform", "we", "us", or "our") and constitute a legally binding agreement between you and RocketPlay Casino. By accessing or using the Platform, creating an account, or placing any wager, you confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Platform. We reserve the right to modify these Terms at any time. Continued use of the Platform following notification of changes constitutes acceptance of those changes.

2. Eligibility Requirements

To use RocketPlay Casino, you must:

• Be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. • Be a resident of a jurisdiction where online gambling is permitted by applicable law. • Not be on any self-exclusion list or have been previously barred from gambling by any regulatory body. • Have full legal capacity to enter into binding agreements. • Not be acting on behalf of another person or entity.

We reserve the right to request proof of age and identity at any time. If we determine that a player does not meet eligibility requirements, the account will be suspended and any winnings may be forfeited.

3. Account Registration

To use the full functionality of RocketPlay Casino, you must register an account. You agree to:

• Provide accurate, current, and complete information during registration. • Maintain the security of your password and accept responsibility for all activity under your account. • Notify us immediately of any unauthorised use of your account. • Not share your account credentials with any third party. • Register only one account per person, household, or IP address.

We reserve the right to close duplicate accounts and any winnings generated through duplicate accounts may be void.

4. Deposits and Withdrawals

All financial transactions on RocketPlay Casino are subject to the following conditions:

• Minimum and maximum deposit and withdrawal limits apply and are detailed in the cashier section. • All deposits must be made from payment methods registered in your own name. • Withdrawals may be subject to identity verification (KYC) requirements before processing. • We reserve the right to request supporting documentation for any transaction. • Processing times vary by payment method; e-wallets are typically processed within 24 hours, while bank transfers may take 3–5 business days. • RocketPlay Casino does not charge fees for standard deposits or withdrawals, though your financial institution may apply charges.

5. Bonuses and Promotions

RocketPlay Casino offers various bonuses and promotional offers subject to the following conditions:

• All bonuses are subject to wagering requirements which must be met before any withdrawal is approved. • Bonus offers are available to eligible players only, as detailed in the specific promotion terms. • We reserve the right to modify, suspend, or cancel any promotion at any time. • Only one bonus may be active at any time unless otherwise stated. • In the event of a dispute regarding bonus interpretation, the decision of RocketPlay Casino is final. • Any attempt to abuse bonus systems, including but not limited to using multiple accounts or exploiting game vulnerabilities, may result in account suspension and forfeiture of funds.

6. Responsible Gambling

RocketPlay Casino is committed to supporting responsible gambling. We offer the following player protection tools:

• Deposit limits (daily, weekly, monthly) • Loss limits • Session time limits • Reality checks / time reminders • Self-exclusion (temporary or permanent) • Account cooling-off periods

Players who wish to use any of these tools should contact our support team or access the Responsible Gaming section of the Platform. We take problem gambling seriously and actively collaborate with recognised Australian support organisations.

National Gambling Helpline: 1800 858 858 (free, 24/7)

7. Fair Play and Prohibited Activities

Players must use the Platform for lawful entertainment purposes only. The following activities are strictly prohibited:

• Fraudulent activity of any kind, including use of stolen payment methods. • Collusion with other players or casino staff. • Use of automated software, bots, or artificial intelligence to gain unfair advantage. • Attempting to exploit software bugs or vulnerabilities. • Money laundering or any activity that violates applicable anti-money laundering (AML) legislation. • Creating multiple accounts to circumvent account restrictions or claim multiple bonuses.

Any player found to be engaging in prohibited activities will have their account suspended immediately, and any funds may be forfeited. We may also report such activities to relevant regulatory and law enforcement authorities.

8. Privacy and Data Protection

RocketPlay Casino collects, stores, and processes personal data in accordance with our Privacy Policy and applicable Australian privacy laws, including the Privacy Act 1988 (Cth).

Your data may be used to:

• Verify your identity and age • Process financial transactions • Provide customer support • Comply with regulatory requirements • Improve the Platform and personalise your experience

We do not sell your personal data to third parties. All data is stored with appropriate security measures in place. You may request access to, correction of, or deletion of your personal data by contacting our support team.

9. Limitation of Liability

To the maximum extent permitted by Australian law, RocketPlay Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of or inability to use the Platform. • Any errors or interruptions in service. • Unauthorised access to your account (where you have not taken reasonable precautions). • Any third-party content or services linked from the Platform.

Our total liability to you shall not exceed the amount deposited by you in the 12 months preceding the claim. Nothing in these Terms excludes liability for fraud or any other liability that cannot be excluded by law.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of Australia. Any dispute arising from or in connection with these Terms shall first be referred to our customer support team for resolution.

If a satisfactory resolution cannot be reached, the matter may be escalated to our designated Alternative Dispute Resolution (ADR) provider. Both parties agree to engage in good faith dispute resolution before initiating formal legal proceedings.

By agreeing to these Terms, you consent to the jurisdiction of the relevant Australian courts for any dispute that cannot be resolved through the above process.